Refund policy
30-day returns
We accept returns within 30 days of delivery. To start a return, reach out through our contact page with your order number.
Condition requirements
- Singles and card lots: cards must be returned in the same condition they arrived - in their original sleeves and top loaders, unaltered.
- Sealed boxes: must be unopened, with the factory seal intact. Opened sealed product cannot be returned.
Return shipping
Buyers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order - in those cases we cover it.
Refunds
Once we receive and inspect the return, your refund is issued to the original payment method within 3 business days. You will get an email confirmation when it is processed.
Damaged or wrong items
If anything arrives damaged or is not what you ordered, contact us within 7 days of delivery with photos and we will replace it or refund you in full - no need to ship it back until we have talked.